The participant from Chile experienced faced difficulties with account verification at an online On line casino, emotion the On line casino had deliberately delayed his payment. Irrespective of owning submitted various photos for verification, his account had remained unverified.
Later the On line casino agent said which the player's account was verified and also the winnings might be paid out out in 2 installments. live roulette The participant at last verified obtaining The cash, so we closed the grievance as solved.
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thinking of participant complaints is integral to our On line casino critique approach as they offer an extensive watch of the issues skilled by gamers as well as the casinos’ Frame of mind in resolving these complications.
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The participant from Chile asked for a withdrawal in excess of two weeks previous to submitting this complaint. regretably, the winnings haven’t been received but. We turned down the complaint since the participant didn't cooperate.
Gracias por su comentario. Hemos revisado la información de acuerdo con los datos proporcionados por usted.
right after investigation, we located evidence that supported the On line casino's conclusion. The participant was discovered to get breached the On line casino's terms and conditions by getting numerous accounts connected Together with the exact same IP, gadget, cookie, and utilizing the similar payment technique in connected accounts. Consequently, the complaint was rejected as unjustified.
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